[Skip to Content]Privacy Policy
Reservations Call 800-474-3272
  • Book Now

Browse Our St. Charles Resort Reviews

As one of the largest family vacation, conference, and entertainment resorts in the Midwest, Pheasant Run Resort has a welcome reputation. To find out more abou our 250-acre Fox River Valley escape, browse our guest reviews and comments. Or, if you've stayed with us before, share your own experience.
Read or Write Reviews on
Write a Review to display here
 

Great Place For Any Event!

October 29, 2017
I had my 50th birthday party at Pheasant Run and it was a blast! Debbie Fields did a great job working with me and my budget making this one of the best parties I have ever put on. My guests are still calling me and telling me what a great time they had. Steve Meggos and his team were fantastic and Chef Tiffany's food was delicious! Al Moore provided us with a sound system that all we had to do was plug in our laptop for music. Mathias Dalbera and Gigi in reservations set me and my guests up in Tower rooms that were clean and spacious. For any event I highly recommend Pheasant Run Resort, because they do make it special and memorable
- Anne Riley
Service
Quality
Cleanliness

Perfect Wedding Day!

October 24, 2017
My husband and I only looked at 2 venues. The first one was Pheasant Run and we only looked at another one because we thought we had to just to solidify the fact that loved Pheasant Run immediately. We worked with Debbie Fields and she was great! Very great at communicating with me, extremely responsive, and always friendly. There were plenty of options for the day of regarding food, booze, decorations, etc. What I loved about Pheasant Run was having everything be in one place: ceremony, reception, and overnight accommodations. People showed up, parked, and didn't see their car until the next morning! The fact that we didn't have to deal with transportation or a caterer or rental place was perfect. The week of the wedding, we had our final appointment where I dropped off all of the decorations, guest book, cake topper, escort cards, etc. It was such a load off being able to drop that off and not have to worry! The day came and we used the Arnold Palmer room as my bridal suite. It was a great, large space for me and the girls to get our hair and makeup done. It was also a great location, right off of the elevators, near a bar, and we could see right outside to wear the ceremony was going to be. Debbie was there to get everyone where they needed to be to line up for the wedding. It went so smoothly and having a ceremony outside (lakeside) was GORGEOUS. Warning though: Pheasant Run patrons at the pool will absolutely be guests at your ceremony. People at the pool turned their chairs around and watched. They were quiet though, so no complaints there! The reception turned out great. We didn't get to experience cocktail hour because we were taking pictures, but from what I heard, it was fun! The New Orleans Bourbon Street area was so cute and full of character. The first time I saw the room (New Orleans Ballroom) was when our DJ announced us. I spent the first 5 minutes sitting in my seat just smiling and looking at all of the details. I was so over-the-moon happy. All of the stuff I dropped off earlier in the week was exactly where I wanted it to be. Pheasant Run turned my dream wedding into a reality. Such a seamless process and great execution. I recommend it to anyone and everyone!
- Cristin Hovinen
Service
Quality
Cleanliness
Weddings 2017
Find us one WEDDINGWIRE